Life happens; we know that materials occasionally get lost or damaged, and fines and fees can occur. You can now pay library fines and fees conveniently online.
With a credit card, members can pay from the comfort of their home or mobile device, or from one of the library’s public computers. (Of course you can still make payments in person, with cash or personal check at the library circulation desk.)
We Now Accept Credit Card Payments Online
To make online payments with a credit card:
Before you begin: Have your library card and PIN available. This is the PIN you selected when registering for your Goffstown Public Library card. If you need a PIN, visit or call the library at 497-2102.
- Next, select “Fines & Fees” from the menu, then choose “Pay Fines Now”. Library staff may assist patrons to log into their library accounts, but library staff may not handle credit cards.
- There is a non-refundable convenience fee of $2 charged by Comprise Technologies that applies to each transaction.
- When using the Comprise service, be sure to enter all information in the correct format, especially the credit card expiration of mmyy. Everything paid by credit card is non-refundable.
In the event of lost items, it’s a good idea to double-check your household, vehicles, and even the library shelves before paying for a missing item. Remember, credit card payments are non-refundable.
Our complete policy is available at the library or at goffstownlibrary.com/about/policies.